About Us

We created this platform with a simple goal:


Make communication and coordination easier for everyone involved in a pet’s life.

Our mission is to support veterinary facilities with tools that simplify communication while giving their pet parent clients a more connected, convenient, and informed experience.

We believe that better communication leads to better care. That’s why we’ve created a platform that reduces administrative burden and helps veterinary teams stay focused on what matters most: caring for pets.

Who It’s For

For Vet Clinics & Hospitals:

  • Fewer inbound calls, voicemails, emails, texts

  • Faster, clear actionable requests

  • Organized, centralized client communication

  • More time for patient care

For Pet Parents:

  • Easy access to updates and requests

  • Less time on hold, less stress

  • Confidence messages received and followed up on

  • A mobile experience that’s simple and personal

Why We Started

We started this company because we’ve been on both sides — trying to get a quick update or refill for a beloved pet and seeing how overwhelmed clinic teams can be behind the scenes.

Too many calls, missed voicemails, unclear requests — we saw how frustrating and inefficient communication between pet parents and veterinary clinics could be. Clinics were overwhelmed, and pet parents were left without a simple, reliable way to stay connected, informed, and updated.

We thought: what if there was a better way?

Contact

info@loyal.pet

Larkspur, California